What does a telephone answering service do?

National Answering Service is a convenience for those in business settings who need personal assistance with answering incoming calls, taking and receiving messages, and other messaging services. Our courteous, professional telephone representatives have extensive training in a variety of industries in order to properly care for your specific business needs.

Can I use an answering service for my home or small business?

National Answering Service has all types of clients, large and small, national and international. The beauty about our 24 hour customer service is that we will cater to your individual and specific communication needs. We can set up a message service for all of your calls and provide customizable call screen and call forwarding options so you never have a missed call again!

How long does it take to get my calling service up and running?

All of our bilingual services can be available for your business within 24 hours!

How will National Answering Service handle my telephone calls?

Our staff will handle you calls exactly how you tell them to. We provide a vast number of live answer and messaging services including call routing, call screen and call forwarding, voicemail greetings, internet email services, scheduling and data storing, and urgent call handling; all of which are customizable to fit your lifestyle and business needs.

How does an answering service work?

Each call is directed by our toll free number to one of the call centers in the U.S. and received promptly and politely by a Live Operator at all times. We never outsource and we never answer with an automated message. A live answer provides the caller with immediate help, which is especially useful in emergency situations. We offer 24 hour customer service so that our clients do not have to worry about missing important calls and losing irreplaceable messages.

Does National Answering Service only provide nation-wide service?

Actually, no. We have a number of international clients as well. Whether you are located in New York or New Zealand, our service representatives will treat you the same. We offer the same great 24/7 live answering and messaging services anywhere, anytime, and every time.